Natalia Popovici answers:

Look into a Meile or Riccar also the Rainbow promotes a lot of attention to the use of water helps with allergy problems but that would be your call. The Dyson is a great design but not as effective for allergy relief Also if it breaks it is difficult to receive service on major repairs

Natalia Popovici answers:

Write to him and ask him if these are “Factory New” or refurbished.

I bet they are refurbished and that is how he is doing it.

Natalia Popovici answers:

First, make sure that you don’t have something wrapped around the power head brush. Things like yarn and shoelaces will do this easily. Other than that, you could have a broken belt inside.

Natalia Popovici answers:

Yeah that ounds awesome! I’m gonna check it out I totally need a new vaccum mine sucks… Lol or doesn’t suck that’s why I need to replace it

Natalia Popovici answers:

Mastergamergirl
and maybe add numbers

Natalia Popovici answers:

Hi its Darran at Dyson.

To be honest this choice comes down to personal preference as to whether you prefer a pull along cylinder vacuum cleaner or an upright.

Both machines should be suitable for your needs, however you may find it useful to visit our online store and use the help me choose function in the vacuum cleaner section as you can narrow down your search by your particular vacuuming needs. The web address is www.dyson.com.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

I would think a blockage, but you say there isn’t one. Dyson has a good support page:

http://www.dyson.com/support/default.asp

and also gives an address to ask questions. Certainly worth a try.

Natalia Popovici answers:

Hi its Darran at Dyson here, we don’t currently have this feature on the Dyson US site, but on the UK site, we have customer reviews on our products. You may find this useful in making your decision by reading what our customers have to say about our products.

Http://www.dyson.co.uk/store/hmc.asp

Many thanks
Darran
Dyson Customer Service

Natalia Popovici answers:

I think all the Dysons work equally well.

Natalia Popovici answers:

Never had this problem before but a $500 vacuum should at least have a warranty. Maybe filters are backwards…anyway try fixya.com. I’ve saved myself a small fortune with their advice.

Natalia Popovici answers:

I have a dyson (not sure what model) but I love it. Have had it 4 years now and it’s still going strong. It also comes with a 5 year warranty.

Natalia Popovici answers:

No. The whole need for good suction (the reason Dysons are so expensive) is to lift the dirt out of carpet fibers. If you only have hard floors, a damp mop will work far better.

Natalia Popovici answers:

Hi there,

Sorry to hear you’re having difficulties with your DC25. It’s probably best if you get in touch with us directly so one of our experts can determine the cause of the noise you’re hearing, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We’ll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Natalia Popovici answers:

Hi its Darran at Dyson.

Sorry to hear you are having problems, it sounds as though the hose changed over valve is getting stuck.

Please call our Helpline on 08002980298 (UK) or 1866MYDYSON (US) for assistance. We may be able to take you through some simple checks that will resolve this over the phone, but if not we can discuss the options available to you.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

Since Dyson is an exclusion, they probably will not accept the coupon. It still doesn’t hurt to ask, you might get lucky.

Natalia Popovici answers:

Everything is plastic now. If you dont need the hepa filter(the Dyson wont have one)get the dc07,its the yellow one, its cheaper and the Animal has had some problems.

Natalia Popovici answers:

Don’t buy a Dyson – you’ll hate it.
If you have animals – buy a canister vacuum that uses bags – period.

If you buy a bagless vacuum you will hate it. It will be very shortly the filters are clogged and they can’t be cleaned out right. Don’t believe that “never loses suction” statement – it’s false.

Natalia Popovici answers:

Hi its Darran at Dyson.

A loss of performance is usually attributed to a blockage or dirty filter. In this case however, I am unsure as to what is causing this. Please call one of our Dyson experts on 08002980298 (UK) or 1866MYDYSON (US) so that we can help you resolve this issue. Its quite likely that by running through some simple checks over the phone, we can resolve this for you.

We look forward to hearing from you.

Kind regards

Darran
Dyson Customer Service

Natalia Popovici answers:

I love the dyson series and will never buy anything else. We have a four level home and I have one upstairs and one downstairs and love them both. The animal hair one works fantastic, four dogs and two cats and four children….. I can really tell you it works great!

Natalia Popovici answers:

My husband just bought me a dyson. I was a little upset with him because I did not want to spend all that money on a vacuum. However, it is now my new favorite toy. It is amazing how much dirt, dust, and pet hair that this vacuum picks up. My old vacuum left the carpet looking clean, but obviously it wasn’t because the first time I used my dyson, there was an unbelievable amount of “stuff” in it’s canister. The carpet feels cleaner now and the air in the house is much lighter. It is easy to use. The only thing that I don’t like about it is that it doesn’t have an automatic cord.

Natalia Popovici answers:

Hi, it’s Ryan at Dyson.

There are two filters that you need to wash in the Dyson DC25 model every 3 months; the pre-motor filter and the post-motor filter.

For detailed instructions on washing these filters please visit the following page on our website:

http://www.dyson.com/support/help.asp?article=1144&product=DC25-ALLFLOORS

If you need any assistance or have any questions please do not hesitate to call the Dyson Helpline at 1-866-693-9766.

Best wishes,

Ryan
Dyson Customer Service

Natalia Popovici answers:

I have a Dyson and it is really good, also my daughter and daughter -in-law have Dysons and we have had then for years and we would recommend them to everybody.

Natalia Popovici answers:

As an owner of four cats, I can only recommend that you get a Miele Cat and Dog vacuum. It comes with two turbo brushes (one large for carpets, and a smaller one for sofas etc.)

I have a Dyson (not the models you mention) and it does nowhere near such a good job as the Miele. Also it is fiddly to use and the Miele is probably cheaper and certainly more solidly built. See:

http://www.miele.co.uk/Products/Features.aspx?pid=539

Natalia Popovici answers:

I do not own a Dyson but I have used them from time to time and did not like them all that much.
Dog hairs are terribly difficult to vacuum up , I will often use a stiff broom rather than a vac. Also try brushing the dog outside from time to time to get rid of the loose hair that would otherwise fall off inside or get rid of the carpets and change to hard floors in areas that the dog spends time.

Natalia Popovici answers:

I used to be a miele person. I wouldn’t entertain the idea of another vacuum, until my wife bought a Dyson. Vacuum any house with another brand and then use a Dyson. You will be amazed, what you get in the waste drum. I thought it was like a candy floss machine that was making it inside because i couldn’t believe that stuff was still on my floors. Dyson is the best.

Natalia Popovici answers:

Hi its Darran at Dyson.

Its worth checking that the brush bar is turning when the cleaner is switched on. If it isn’t, try switching the machine off, pressing the brush bar on/off button once and then switch it back on again. This should re-set the brush bar.

If this is not causing the problem then try washing both of the filters and checking the whole machine through for a blockage. All details of the full blockage procedure and maintance of your Dyson vacuum cleaner can be found on our website in the Support section at www.dyson.com on in your user guide.

I hope that this information is useful to you. If you need any further help, you can contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

I would go from amazon. They are more likely to give you a promotion such as free shipping or $10 off or something.

Natalia Popovici answers:

Hi there its Darran at Dyson.

To release the wand handle, simply lift the cap on the very top of the handle and pull the red cuff up towards the ceiling. The metal tube will slide upwards and then when it stops give it a sharp tug to release completely from the machine.

If you wish to use just the hose, simply press the red button where the hose joins the bottom of the wand handle.

I hope this is useful, if you need any further help, check out the Support section at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

Hi, it’s Ryan at Dyson.

The only differences between the DC25 All Floors and DC25 Animal have to do with the accessories that come with these machines and their color.

The DC25 All Floors vacuum comes with a stair tool and a combination accessory tool that acts as a brush and crevice tool in one. The DC25 Animal comes with these same accessories plus the Mini Turbine Head tool, which is especially useful for pet owners because it is designed to remove pet hair and dirt from tight spaces such as upholstery, stairs, and the interior of cars.

In addition, the DC25 All Floors has a yellow Ball and Cyclone Assembly, while these parts are purple on the DC25 Animal.

To learn more about both of these models please visit the links I have provided below:

DC25 All Floors:

http://www.dyson.com/store/product.asp?product=DC25-ALLFLOORS

DC25 Animal:

http://www.dyson.com/store/product.asp?product=DC25-ANIMAL

If you need any assistance or would like to speak with a Dyson Helpline representative please do not hesitate to call us toll-free at 1-866-693-9766.

Best wishes,

Ryan
Dyson Customer Service

Natalia Popovici answers:

You wouldn’t have to go and buy the same exact power cord. You should be able to buy a 12/3 extension cord and cut off the end on it, and put that on the vacuum cleaner. I wouldn’t put on a blaze orange cord, but green or something darker probably wouldn’t be bad. It also would be a lot cheaper than buying a factory replacement and it would work just as well, it wouldn’t have the factory color per say.

Natalia Popovici answers:

Hi its Darran at Dyson.

Yes the main difference between these models is the Mini Turbine head. This tool is great for picking up pet hair and loose fibres from stairs and upholstery hnce why it is offered with the DC25 Animal as this is recommended for pet owners.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

Hi its Darran at Dyson.

We would not recommend you buy a Dyson from outside of Australia as it will invalidate the guarantee. The guarantee on any Dyson product is only valid in the country of purchase.

For any further advice on your purchase, please call us on 1800 239 766.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

If the hoses and attachments are all the same sizes as your dc25 then there shouldn’t be a problem.

Sounds like you are kinda cheating there buddy, seeing as you are “interested” in other models.

Natalia Popovici answers:

The two vacuums are indeed mechanically the same. Where they differ is in color and the accessories that come with the vacuum The Yellow model is the All Floors, which has the normal dust brush and crevice tool. The Purple model is the Animal, and it comes with the standard tools as well as a turbo brush and some floor care products designed for pet odor and stains.

Http://www.bestvacuumreviews.com/dyson-dc25.html

I have the DC07 Animal and the turbo brush, IMHO, is a must have, the rest of the stuff I’ve never used, and don’t intend to, so I would recommend going with the cheaper All Floors model and then purchase the turbo tool separately and save yourself about $50.

Natalia Popovici answers:

March 2008.

Natalia Popovici answers:

If you keep it in good trim, ie empty it, clean it, don’t let it stay wet, keep it somewhere cool. All the common sense stuff. It should last you up to 10 years.

Natalia Popovici answers:

I think Dyson is one of the worst vacuums on the market,
and one of the most expensive. A Kenmore, Bissel, or Hoover.
Are very good vacuums. I have a great experence with the Hoover Vacuum
with Pet-Hair Tool, Bagless. Http://www.amazon.com/gp/product/B001TGV3B4?ie=UTF8&tag=digitsy-post3-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B001TGV3B4
We have a cat and a dog, so I was looking for something sturdy and good with pet hair. This vacuum has great power and has no problem with pet hair.

Natalia Popovici answers:

Don’t waste your $$ on any of the dyson’s. I have that also, then i got the shark navigator and it cleans circles around the dyson for a lot less $$$.

Natalia Popovici answers:

I have had the same vacuum for a few months now and have had no problems at all. It sounds like the brush might be the issue if you find it works without it, but not with it on. I would recommend calling the online retailer that you purchased it from, and if they can not help you then call dyson directly as they have a good warranty on them. You can reach them at 1-866-693-9766.

Natalia Popovici answers:

I have had the same vacuum for a few months now and have had no problems at all. It sounds like the brush might be the issue if you find it works without it, but not with it on. I would recommend calling the online retailer that you purchased it from, and if they can not help you then call dyson directly as they have a good warranty on them. You can reach them at 1-866-693-9766.
Http://www.dysonvacuums.org/dc25-animal.php

Natalia Popovici answers:

Your best bet is to contact Dyson:

http://www.dyson.com/support/default.asp

Good luck, and it looks like a fantastic vacuum.

-

Natalia Popovici answers:

I personally love Dyson vacuums, but not the ball style, as they’re rather cumbersome to use. I also recommend a bagless type of vacuum because they don’t hold odors. Also, pertaining to the Dyson brand, the Animal is exactly the same as the All Floors model, except that it comes with a turbo brush and some other floor care products specifically designed for pets. The turbo brush is an excellent tool for removing hair from just about any surface, including the dog itself. Our dogs fight over who gets to be vacuumed first!

Before deciding on a ball vacuum, I’d recommend reading reviews about them compared to the standard style.

Http://www.bestvacuumreviews.com/dyson-dc25.html

http://www.bestvacuumreviews.com/dyson-dc33.html

If you’re looking for another brand that excels at hair removal, you may want to look at the Miele S7 Cat & Dog.

Natalia Popovici answers:

I used to have animals and I’ve cleaned up after a lot of hairy creatures and a Dyson is the ONLY way to go. I would NEVER waste my time trying to vacuum with anything but a Dyson!

Natalia Popovici answers:

Go to a public library and look in Consumers Report Magazine, they are awfully thorough.

Natalia Popovici answers:

Bissel is crap! No Hoover on your list? I have the windtunnel w/bag and I love it!

Natalia Popovici answers:

Hi, this is Ryan from Dyson Customer Service.

Unfortunately, our machines are not currently available in Pakistan and we cannot recommend that you import one from another country as this would invalidate the guarantee.

If you have additional questions please call the Dyson Helpline at 1-866-693-9766 so we can provide assistance.

Best wishes,

Ryan
Dyson Customer Service

Natalia Popovici answers:

I have a Dyson DC25, but not the Blueprint edition. I won it. I BOUGHT the Dyson Animal, because I have cats, and I can tell you, I’ll never own another vacuum again. I feel the reason Mr. Dyson doesn’t waste money on information write ups, is because he knows word of mouth is all that’s needed to sell his vacuums. So, I’m telling you, you won’t be sorry. The paper work that comes with your vacuum will have all the needed info on ordering parts. He tried to have, I believe it was Hoover buy his design, but, they refused it. One of their biggest CEOs now admits it was the biggest mistake they ever made. I had an Electrolux last me about 24 years and it still wasn’t as good as the Dyson. Get it. It’s a damn good vacuum.

Natalia Popovici answers:

Sears and Wal-Mart and I believe Target as well have price matching policies and carry Dyson. Play them against each other and see which one will give you the best deal.

Natalia Popovici answers:

The best vacuum for this type of floor is a vacuum polisher (karacher do a good one) which basically buffs at the same time as vacuuming. You get different sets of pads for different purposes so you could apply a floor polish and buff off using this if the particular floor needed it. Your marble will just need gentle dusting with no product. Obviously this vacuum is no good for carpetted floors but is absolutely the best for any solid floors as it is designed specifically for that purpose opposed to being a compromise to cover all situations.
Check it out
http://www.onino.co.uk/vacuum_cleaners/karcher_pst222_upright_vacuum.html

Natalia Popovici answers:

Hi there, All Dyson vacuums seem to be pretty popular for a reason- they actually work! Viewpoints.com has tons of consumer reviews with honest opinions from people like you and me. Check it out to weigh the pros and cons of each.

The DC25 vacuum: http://www.viewpoints.com/Dyson-DC25-Vacuum-reviews

The Dyson Animal DC25: http://www.viewpoints.com/Dyson-DC25-Animal-Ball-Upright-Vacuum–265942-reviews

It looks like the ratings for the Dyson animal are a bit higher than the regular DC25. As you mentioned, it comes with special attachments for getting rid of pet hair. It works great for getting hard to reach places like in couch cushions. I’m sure the regular Dyson works great, but it depends what you’re using it for.

Definitely check out these reviews- I always use Viewpoints whenever I make a big purchase, and it hasn’t failed me yet!