Natalia Popovici answers:

The Dyson DC-17 is a great model. It is the most aggressive and comes with all of the different attachments. The Mini Turbine Head, The Low Reach Floor Tool and Carpet Clean Kit. Also the DC-17 (in my opinion) looks cooler than all of the others do to it’s shiny and more futuristic appearance. As for were to buy the machine I recommend Mr. Vac and Mrs. Sew. They have have the lowest price on line for the DC17($489) as well as for the Slim DC18 ($397.99) and Stowaway Canister DC21 ($449). They are a great company to deal with and if you were to buy from them it would be free shipping with no tax if you live outside of New York.

Natalia Popovici answers:

Dyson vacuums are great and the ball vacuum works as well as the standard vacuum. I don’t personally like the ball vac because they’re top heavy and don’t like going in a straight line without great effort of the user. The ball vacuums are also not as stable when parked for using the hose as their standard counterparts. Again, Dysons are great vacuums, but IMHO the ball vacs are over hyped in easy of use and necessity of function. I’d recommend going to a local retailer and using one in the store and comparing it to standard models.

The DC24 is just a smaller version of the DC25. The cup is way too small for any amount of cleaning, so if you’ve got more than a one room apartment you won’t be happy with it.

Http://www.bestvacuumreviews.com/dyson-dc25.html

Have you looked at the DC33?

Http://www.bestvacuumreviews.com/dyson-dc33.html

If money is a concern, take a look at the Shark Navigator. It’s much lighter and smaller. Even better would be the Navigator Lift-Away, which is an upright and a canister in one AND has steering that is well balanced and works well.
Http://www.bestvacuumreviews.com/shark-navigator.html

Natalia Popovici answers:

Consumer Guide rated the Dyson over the Oreck but they are both very expensive. The less expensive Kenmore(Sears) and Eureka smart Vac were rated higher. Hoover was also rated higher but has reliability problems.

Natalia Popovici answers:

I have had the Dyson vacuum for at least 5 years and it the very best I have ever had! I tried several other brands over the years and not cleans like a Dyson. Mine is the purple one with wheels and so far nothing has broken or failed yet.

Natalia Popovici answers:

Hi there,

I can confirm that all of our Ball uprights – DC24, DC25 and DC41 – have motorised brushbars to agitate the carpet for high pickup of dust, debris and pet hair. DC41 also features an active baseplate engineered to seal in more suction as the cleaner moves from hard floors to carpeted areas.

If you’re considering a Dyson, you might like to take a look at our website. It features our complete range of Ball and wheeled uprights, canisters, handheld and hand-stick vacuums, as well as reviews written by Dyson owners.

Http://www.dyson.com/

All of our upright and canister vacuums have a free 5-year guarantee.

If you need any further information, get in touch with us by calling our Helpline free on 1866MYDYSON, or emailing askdysonUS@dyson.com.

Kind regards,

Jack
Dyson Online Customer Support

Natalia Popovici answers:

This is a great invention, actually makes it fun to vacuum! It works very well, lots of power and manueverability (?).

It gets into and around all those hard places without moving furniture around. I’ve got 2 dogs and a gf, it picks all the hair in my place!

Works well on all floor types: carpets, hard woods & tile. For me, it $ well spent.

Natalia Popovici answers:

Hi its Darran at Dyson.

To help with choosing the right Dyson for your particular needs, you may find it useful to try our help me choose page in the online store. Visit http://www.dyson.co.uk/store/hmc.asp and here you can filter your choice of vacuum cleaner by your cleaning needs.

You can also tick to compare up to 4 models to ensure you are able to make the right choice.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Natalia Popovici answers:

Not even close. The Dyson is a highly engineered, precisely manufactured product with a 5 year warranty. The Shark only has a 60 day guarantee. That should tell you most of what you need to know.

An infomercial is not a news program, it’s just a long form advertisement designed to entice consumers to buy their product with beautiful pictures, amazing results, limited time financing, and special pricing. I don’t believe everything I see anywhere on television, but I have no trust in anything I see on an infomercial, or any advertisement, until I can verify it somehow, like by reading independent reviews by reputable publications, such as Consumer Reports. You usually get what you pay for and if it seems too good to be true, it probably is.

Natalia Popovici answers:

Http://www.dyson.com/fans/default.asp

James Dyson

Natalia Popovici answers:

I have the dyson dc 21, and the little hand held vac for small quick clean ups.

I love the power of the dyson and the way it gets all the crap out of the carperted areas. Its pretty quick to vacuum with.

The negative side i have found is dyson seem to have c r a p customer service, ours got clogged and they were really no help in getting it unclogged and wouldnt even take it to look at.

In the end hubby got it unclogged (and yes my kids managed to clog a dyson!!!!!!).

They did it by sucking up puzzle pieces that go stuck and formed a hard wedge to get out.

Hubby has as trick for unblocking it, he dives so he gets his air tank and blasts a quick blast of air through the hose and volia, it unblocks.

Natalia Popovici answers:

Hi there,

As with all domestic vacuum cleaners, we’d advise against using your Dyson Ball to pick up nails or similar items, as it isn’t designed or tested for this purpose, and you could damage the machine.

If you have any further questions about using or maintaining your Dyson, please visit http://www.dyson.com and click ‘Support’. If you’d prefer to speak to someone in person, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support

Natalia Popovici answers:

I just got the Dyson Animal a few months ago and I love it,, Its rather expensive at $550.00,its well worth it thou

Natalia Popovici answers:

It should be hanging from the side of vacuum! Or the back it is wrapped in back around pul one side the one is not attached to vacuum , take a look in back of vacuum!

As you turn it it will suck up only from house part.

Or just call them they will be happy to assist you

or watch this sorry i have problems wording what i mean!

Http://www.dyson.com/support/help.asp?article=1451

Contact Us

1-866-MY-DYSON
(1-866-693-9766)
Dyson Customer Care is available 7 days a week.

Mon – Fri: 8am – 8pm, CST
Saturday: 9am – 3pm, CST
Sunday: 10am – 2pm, CST

Natalia Popovici answers:

He finds it funny because the British man says, “it’s the ball w/ the proper amount of suction”. Craig takes it as a double entendre and uses it to joke around

Natalia Popovici answers:

Hi its Darran at Dyson, if you still have the wand handle attached to the hose, you simply place the hose up against the back of the machine (you will see a channel where the hose fits into), then with the handle facing forward, slide it downwards on to the top of the main body. It should then slide over the top section of the main body on the vacuum cleaner and click into place. Once located, you simply push the metal tube with the red cuff on the top down inside the handle and hose.

If you are still having trouble, visit www.dyson.com and check out our support section or call our Helpline on 08002980298 (UK) or 1866MYDYSON (US).

I hope this is helpful to you.

Many thanks
Darran
Dyson Customer Service

Natalia Popovici answers:

My niece has had hers for a little over a year now and she still loves it. She has had no problems with it at all. She got it because she has two chocolate labs and wanted something that picks up pet hair well. It does. I tried to use it one time and I had a hard time maneuvering it around. I’m sure it was because I wasn’t used to it.

Natalia Popovici answers:

If it has a belt, have you checked it to make sure it’s not broken.=)

Natalia Popovici answers:

Havent tried either of those but the dyson d20 animal stowawy is amazing! I bought it a month ago and am totally mesmerised by how much fur it gets up.
The day it arrived i had scrubbed my floors with a dry scrubbing brush and hoovered them with my old hoover. But couldnt resist trying my new one when it arrived and it sucked up another 2 cannisters just from downstairs.
I would highly recommend this one http://www.currys.co.uk/martprd/store/cur_page.jsp?BV_SessionID=@@@@0362758538.1223587695@@@@&BV_EngineID=cccladefghgefeecflgceggdhhmdgml.0&page=Product&fm=null&sm=null&tm=null&sku=703069&category_oid= you may have to empty it a lot..but only because it does the job and sucks up the fur. The head comes apart too so the rotar brushes dont get blocked, you can take them apart and cut the fur and hair off..its ace…i love hoovering now!!

And its cheaper…take a look on amazon before you buy any.. They have reviews and the one we bought was £70 cheaper there than comet or currys
it also comes with a five year guarentee

Natalia Popovici answers:

Start at this site:

http://www.dyson.com/support/

Click on Repairs and Servicing Information. Lots of good information there, including a way to ask them the same question you just asked us.

Natalia Popovici answers:

I won’t pay that kind of money for a vacuum. And I’ve seen a lot of Dyson vacuums returned for problems or brought back to send out for repairs. Want to try to explain to someone who paid $500 for a vacuum, it breaks in 2 months that it will be 6-8 weeks before they get it back from the repair facility?

Try the Bissell Healthy Home. Works great on pet hair; I have 3 dogs and 4 cats. Unit was on sale at Lowe’s for $179 the other week, might still be. Uses a similar filter technology to Dyson, has a 5 year warranty and a ton of suction. Keeping the filters and the dust collection chamber cleaned out (including the screens) will help keep the suction up where you want it to be. Takes like 5 minutes once or twice a month and a brush.

None of the uprights do well on bare floors. Stop at Sears and get their generic bare floor brush. Comes with an adapter that fits right one the extension wand of the Bissell and you have turned your upright into a canister vac for bare floors. Cost $13. The little brushes inside the attachment kick the pet hair up off the bare floors so the suction can get it.